Internal Fraud

Identify fraudulent activity from within by monitoring transactions made by employees on cardholder accounts with our Internal Fraud service.

Not all fraud attacks come from the outside. Unfortunately, numerous financial institutions have found – often too late – that their own employees were misusing debit cards issued by the financial institution. The perpetrator can be a recent hire or a seasoned employee who sees an opportunity because no one is watching. Either way, the fraud activity usually results in both financial loss and wasted staff time spent tracking and documenting fraud-related events.

The FOOTPRINTS® Online service, part of a suite of fraud detection services from First Data, provides a systematic way to monitor internal transactions and detect potentially fraudulent activity by employees on cardholder accounts. By automating the detection process, you help to create a consistent line of defense to potentially identify and reduce internal fraud faster than through non-automated programs. The sooner such fraud is detected, the smaller the potential loss.

Features

• Automatically monitors unusual debit card management activity
• Records a wide range of card management transactions
• Offers both real-time online views and data downloads
• Clients may review selected data online through STAR STATION® portal

Benefits

• Detect internal fraud quickly and efficiently
• Thoroughly analyze activity with reporting that automatically includes an audit trail
• Make employees aware of rigorous internal fraud monitoring, discouraging future attempts
• Help protect program profitability by reducing losses